Code of Conduct
The Purpose of the Code
The purpose of the code is to describe our business ethics standards. It applies to all our employees and others working with or for the group.
Compliance with the Law
We comply with the laws and regulations of the countries in which we operate. We will not let any sense of loyalty or desire for personal gain make us violate applicable laws, our governing elements, the Owner’s Statement or the policies and standards that are put in place in our businesses. We will conduct regular mandatory training related to standards and policies.
Fair and Ethical Competition
We conduct our businesses in a fair and ethical manner and in accordance with applicable competition law, so that we promote healthy competition and protect the interests of our customers and other stakeholders. We participate in trade associations, industry conferences and seminars where competitors meet but we do not engage in any formal or informal arrangements with competitors which could breach our obligations under competition laws, or which do not promote healthy competition. Some examples of the types of conduct that we do not engage in are price fixing or improper sharing of information, bid rigging, agreements to limit production or capacity, agreements to exclude other competitors from the market and agreements or arrangements considered as dominant market abuse, or any other dealings that restrict fair competition. We also comply with economic sanctions and trade restriction regulations, and we do not engage in any money laundering activities. We expect all our supply chain partners and stakeholders to comply with the same standards.
Corruption and Bribery
We do not offer or accept monetary benefits or gifts to achieve business advantages which we would not otherwise be entitled to. If we receive such offers, we question why these offers are being made and if anything is expected in return. All offerings of any significance are to be disclosed and pre-approved by the relevant manager. We have a zero-tolerance policy towards bribery, which is the acceptance, offering, solicitation or promise of benefits, monetary or in kind, to gain business advantages to which we would otherwise not be entitled. Bribery is illegal worldwide, and we are committed to comply with laws prohibiting bribery. Facilitation payments are regrettably still a practice in a few countries, and we are committed to working towards eliminating this practice. A facilitation payment is a small payment made to secure or expedite a routine action. Where payments are requested from third parties, a valid receipt to document the transaction is to be obtained. If no such receipt is provided, details of the payment are to be logged in line with the reporting processes implemented by local managers.
Theft and Fraud
We have a zero-tolerance policy towards theft and fraud within our organisation. We expect all employees to act in compliance with all applicable laws and regulations on theft and fraud and to act diligently and loyally towards iRute Travel Pte Ltd’s interests, values, and policies in all transactions carried out on behalf of iRute Travel Pte Ltd.
Working Environment
We must all behave with respect towards all the people we work with, and we are committed to providing safe, healthy, and decent working conditions. Harassment, bullying, discrimination, or any other behaviour that may be seen as threatening or degrading is not acceptable. We do not discriminate against others on the grounds of race, gender, sexual preference, religion, or any other grounds. We expect all of those working for or on behalf of iRute Travel Pte Ltd to uphold these standards of behaviour.
Drugs and Alcohol
Possession or use of any substance prohibited by law is not tolerated while on duty or representing iRute Travel Pte Ltd. Consumption of alcohol in the workplace is not allowed except where it is acceptable in moderate amounts, where it is appropriate under the circumstances, and where it complies with the local customs and applicable laws.
Conflicts of Interest
We do not engage in activities, hold, or trade in assets that involve, or might appear to involve, a conflict between our personal interests and those of iRute Travel Pte Ltd. Such conflicts of interest could impact our ability to make correct business decisions. In cases of doubt, the situation should be discussed by the individuals involved and the relevant manager.
External Engagements
Approval from relevant managers must be obtained before engaging in external board memberships, external business enterprises, statutory authorities or similar bodies which may have commercial relations to iRute Travel Pte Ltd. When participating in an external activity or on a channel/platform (for example, social media channels) on behalf of, or identifiable as an employee of iRute Travel Pte Ltd, any opinions expressed should be in line with iRute Travel Pte Ltd’s interests and the relevant guidelines.
Protecting the Environment
We act responsibly to minimise the environmental impact of our operations and in our relationships with customers and suppliers.
Cyber Security
Passwords and company assets (for example, PC and mobile phone) are to be handled in a professional and secure way. Taking this approach will help us minimise the risk of cyber-attacks and avoid important data and IT systems being lost, stolen, or accessed by third parties. Standards of acceptable use of our IT resources and systems must always be followed, for example, when accessing the internet or using tools where documents and information can be shared with others.
Human Rights
We expect everyone working for or on behalf of iRute Travel Pte Ltd, including our supply chain partners, to commit to and safeguard the rights of individuals set out in the UN Universal Declaration of Human Rights, the International Labour Standards and to prohibit any form of modern slavery. The types of conduct and practices that are prohibited, and that we do not accept in our businesses or our supply chain, are human trafficking, forced labour, exploitative working conditions and practices, slavery, and child labour.
Confidential Information and Insider Dealing
We show great care before sharing confidential or business sensitive information with others, including personal data. When needed, a confidentiality agreement should be put in place with third parties. No information that may affect the price of the shares in our businesses may be used to deal or influence others to deal in the shares of our businesses. If you are unclear on what this means, please contact your local manager.
Whistleblowing
All employees and external stakeholders are encouraged and expected to tell us about actual or potential breaches of our Code of Conduct. When telling us about actual or potential breaches of our Code of Conduct you may request that your identity is not disclosed. If you do so, we guarantee that your identity will be kept secret. Regardless of the outcome of the case that you tell us about in good faith, you will not be disadvantaged in any way. If sufficient information is provided, the reported matter will be investigated properly.
Compliance Reference
This Code of Conduct fully complies with Wilhelmsen’s Code of Conduct. For more information, please refer to the following link:
https://www.wilhelmsen.com/about-wilhelmsen/governing-elements/code-of-conduct/
The Supplier Code of Conduct (“SCoC”) describes the standard of business ethics applicable for all suppliers in their business relationship with iRute Travel Pte Ltd. Suppliers include any legal entity or person that provides products or services requested by iRute Travel Pte Ltd.
iRute Travel Pte Ltd is committed to conducting business in a responsible and ethical manner within our own operations and in our business relationships. iRute Travel Pte Ltd has zero tolerance for all forms of corruption, modern slavery and child labor and requires commitment to responsible business practices and sustainable development from all of its suppliers.
Suppliers shall ensure that their employees, consultants, agents, suppliers, subcontractors, and other representatives comply with the provisions of this SCoC. In case you are in doubt about the interpretation or applicability of this SCoC, seek advice from your respective business contact.
Suppliers shall report any alleged or observed breach of the SCoC in its business activities related to iRute Travel Pte Ltd. In cases of breaches of the SCoC, suppliers shall take the necessary corrective actions in a timely manner at no costs to iRute Travel Pte Ltd.
Suppliers shall provide relevant information and documentation upon the request from iRute Travel Pte Ltd, including information regarding sub-suppliers and supply chain risks, employment conditions, etc. Records of audits undertaken of the suppliers’ supply chain shall be available on request. iRute Travel Pte Ltd has the right to perform inspections at the supplier and sub-supplier’s premises that are necessary to verify that the SCoC is complied with.
Any breach of this SCoC by a supplier, or any such representative of the supplier, may result in iRute Travel Pte Ltd terminating business activities and in serious cases civil action.
iRute Travel Pte Ltd will act on non-compliance allegations brought forward appropriately and responsibly to the respective contact at iRute Travel Pte Ltd or through our whistleblowing channel.
1. Compliance with the law
Suppliers shall comply with all applicable local and international laws and regulations. If a requirement of this SCoC differs from national laws or regulations the supplier shall comply with whichever is more stringent.
2. Business ethics
2.1 Corruption and bribery
iRute Travel Pte Ltd has a zero-tolerance policy towards corruption and bribery. The supplier shall comply with all applicable laws and regulations regarding corruption, bribery, fraud, and other forms of prohibited business practices. The supplier shall not accept, request, receive or offer any favors, gifts, or hospitality of significant value in order to retain, obtain or gain any form of business advantage. Suppliers shall have auditable procedures and standards in place that prohibit any individuals acting on their behalf from taking part in such activities.
2.2 Money laundering
Suppliers shall adhere to any applicable laws and regulations concerning anti-money laundering and take active measures to prevent their financial transactions from being exploited by others for this purpose.
2.3 Fair business conduct
Suppliers shall conduct business in accordance with antitrust laws and regulations and in a fair and ethical manner, promoting healthy competition.
2.4 Conflict of interest
Suppliers shall avoid any conflict of interest with iRute Travel Pte Ltd. This includes interactions with an iRute Travel Pte Ltd representative that could result in a conflict of interest with the representative’s responsibility to act in the best interest of the company. Suppliers shall provide immediate notification to all affected parties if an actual or potential conflict of interest arises.
2.5 Privacy and confidentiality
Suppliers shall adhere to all applicable data privacy laws and regulations concerning the processing of personal and sensitive data. Suppliers shall implement organizational and technical measures to ensure a level of security reflecting the risks. Furthermore, suppliers shall comply with contract requirements relating to information and confidentiality, and not share confidential or business sensitive information with third parties.
2.6 Compliance with trade regulations
Suppliers shall comply with relevant sanctions regimes (including the US, UN, EU and Norway), export control regulations, and other international trade regulations. iRute Travel Pte Ltd will screen potential and existing suppliers for compliance with all relevant sanctions.
3. Human rights and working conditions
3.1 Protection of human and labor rights
Suppliers are expected to comply with the iRute Travel Pte Ltd Human Rights commitment and our approach and standards in this area. Suppliers shall adhere to all applicable laws, international standards, and other legislation relating to the protection of human rights and labor rights. Suppliers shall have policies and practices in place to minimize human and labor rights infringements.
3.2 Working environment and employment conditions
Suppliers shall foster an inclusive and diverse environment free of any sort of harassment, bullying or discrimination whether indirect, direct, or verbal. Suppliers shall take measures to provide equal opportunities for every employee. Suppliers shall as a minimum adhere to any applicable laws concerning working conditions and compensation, and all employees must have a clear and understandable employment contract. Suppliers shall have in place appropriate grievance, disciplinary and termination procedures.
3.3 Health and safety
Suppliers shall secure the health, safety and welfare of workers and visitors and protect the public from health and safety risks in adherence with all laws and regulations applicable to its operations. Suppliers shall ensure that their workers understand the safe practices and hazards of their work and provide regular and adequate training.
3.4 Modern slavery, child or forced labor
Suppliers shall not participate in, use, or tolerate the use of child labor, forced labor or human trafficking. Child labor is defined by the International Labour Organisation (ILO) as any engagement or work of any person under the age of 15 or under the age of completion of compulsory schooling, whichever is higher. Children between the ages of 13 and 15 years old may do light work, as long as it does not threaten their health and safety or hinder their education or vocational orientation and training. For seafarers, the Maritime Labour Convention (MLC) defines child labor as engagement or work on board a ship of any person under the age of 16.
3.5 Association and collective bargaining
Suppliers shall respect employees’ rights to join unions, organize and bargain collectively.
4. Environment
Suppliers shall take a precautionary approach to environmental challenges and undertake initiatives to promote greater environmental responsibility.
Suppliers shall proactively participate in the protection of the environment in relation to their business operations, while complying with applicable laws and regulations, as well as obtaining all necessary environmental approval, permits and registrations.
Suppliers are expected to support iRute Travel Pte Ltd’s environmental commitments and implement activities to continuously reduce the environmental impact of their operations.
Compliance Reference
This Supplier Code of Conduct fully complies with Wilhelmsen’s Supplier Code of Conduct. For more information, please refer to the following link:
https://www.wilhelmsen.com/about-wilhelmsen/governing-elements/code-of-conduct/